1. Who We Are
This Privacy Policy describes how Texas Contractors Equipment, Inc. (“TCE,” “we,” “us,” or “our”) collects, uses, protects, and shares information about you when you visit our website at https://www.texconeqp.com (the “Site”), contact us, purchase products from us, or receive text messages (SMS/MMS) from us.
Texas Contractors Equipment, Inc. 9303 Ponderosa Ln., Houston, TX 77074 Phone: (713) 776-1212
By using our Site or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect the following categories of information:
- Contact information: name, company name, job title, email address, mailing/billing/shipping address, and phone number (including mobile phone number).
- Transaction information: quotes, orders, products purchased, invoices, payment status, and account history.
- Communications: content of emails, phone calls, text messages, web forms, and comments you send to us.
- SMS consent information: your mobile number, the date, time, and method by which you opted in to receive text messages, and your opt-out requests.
- Technical information: IP address, browser type and user agent string, device type, pages visited, and referring URLs, collected automatically when you use the Site.
3. How We Collect Information
- Directly from you when you fill out a form on our Site, request a quote, place an order, call or email us, visit our location, or opt in to receive text messages.
- Automatically through cookies and similar technologies when you browse the Site.
- From business interactions such as credit applications, purchase orders, and account setup you or your company provide to us.
4. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes;
- Process, fulfill, ship, and support orders;
- Send transactional and service messages, including order confirmations, shipping and delivery updates, quote follow-ups, and account notices;
- Send text messages to customers who have opted in (see Section 5);
- Operate, maintain, secure, and improve the Site, including spam detection;
- Comply with legal, tax, and accounting obligations; and
- Protect our rights, property, and the safety of our customers and employees.
We do not sell your personal information.
5. SMS / Text Messaging Program
Consent. By providing your mobile phone number and opting in (for example, by checking a consent box on a web form, or by verbally or in writing requesting text updates from our staff), you consent to receive text messages from Texas Contractors Equipment, Inc. Consent is not a condition of any purchase.
Message types. Messages may include order and quote updates, delivery and pickup notifications, customer service conversations, account notices, and occasional product information.
Frequency. Message frequency varies based on your account activity and requests.
Cost. Message and data rates may apply.
Opt-out. You can opt out at any time by replying STOP to any message. After you send STOP, you will receive one final message confirming your opt-out, and no further messages will be sent unless you opt in again.
Help. Reply HELP for assistance, or contact us at (713) 776-1212.
Carriers. Carriers are not liable for delayed or undelivered messages.
SMS data privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
6. Who We Share Your Data With
We may share information in the following limited circumstances:
- Service providers that perform services on our behalf, such as website hosting, payment processing, shipping carriers, accounting, and IT support, solely to provide those services to us;
- Manufacturers and suppliers when needed to fulfill your order, process warranty claims, or provide product support;
- Legal and compliance purposes, when required by law, subpoena, or court order, or to protect our rights, property, or safety; and
- Business transfers, in connection with a merger, acquisition, financing, or sale of all or part of our business.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site.
- If you leave a comment, you may opt in to saving your name, email address, and website in cookies so you do not need to re-enter them. These cookies last one year.
- If you log in, we set temporary and login cookies that last up to two days (or two weeks if you select “Remember Me”); screen-option cookies last up to one year.
- You can control or delete cookies through your browser settings. Disabling cookies may affect Site functionality.
Embedded content. Pages may include embedded content (e.g., videos, images, or articles) from other websites. Embedded content behaves as if you visited the other website, and those websites may collect data about you, use cookies, and track your interaction with that content.
Comments. When visitors leave comments, we collect the information in the comment form plus IP address and browser user agent string to help detect spam. An anonymized hash of your email address may be provided to the Gravatar service (privacy policy: https://automattic.com/privacy/). Comments may be checked through an automated spam detection service.
8. Data Retention
We retain personal information only as long as needed for the purposes described in this policy, including to maintain customer accounts and to meet legal, tax, accounting, and recordkeeping requirements. SMS opt-in and opt-out records are retained as needed to document consent and honor opt-out requests. Comments and their metadata are retained indefinitely so follow-up comments can be approved automatically.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Choices and Rights
You may:
- Request access to, correction of, or deletion of the personal information we hold about you (subject to information we must keep for legal, administrative, or security purposes);
- Request an export of personal data you have provided to us;
- Opt out of text messages at any time by replying STOP; and
- Opt out of marketing emails by using the unsubscribe link in the email or contacting us.
To make a request, contact us using the information in Section 14. We will respond within a reasonable time and may need to verify your identity.
11. Children’s Privacy
Our Site and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.
12. Third-Party Websites
Our Site may link to third-party websites, including manufacturer sites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. Your continued use of the Site or services after changes are posted means you accept the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Texas Contractors Equipment, Inc. 9303 Ponderosa Ln. Houston, TX 77074 Phone: (713) 776-1212 Email: texequip@texconeqp.com Website: https://www.texconeqp.com
Effective Date: October 16, 2026
